Anchorage – Alaska – Water Quality Report 2025: PFAS Testing, Infrastructure Concerns & Safety across your city
The Anchorage Water and Wastewater Utility (AWWU) provides comprehensive water services to approximately 300,000 residents across the Anchorage metropolitan area, including Chugiak-Eagle River, Peters Creek, Eklutna, and Girdwood. As Alaska’s largest water utility, the system encompasses nearly 1,000 miles of water distribution lines, numerous reservoirs and pumping stations, and advanced treatment facilities that deliver an average of 24 million gallons of drinking water daily to Alaska’s largest city and surrounding areas.
AWWU sources its drinking water primarily from Eklutna Lake located in the Chugach Mountains, with Ship Creek serving as a secondary source. Together these surface water sources provide approximately 90% of Anchorage’s water supply, supplemented by ten high-production groundwater wells that contribute the remaining 10%. The Eklutna water is treated at the Eklutna Water Treatment Facility, while Ship Creek water is processed at the Ship Creek Water Treatment Facility. Anchorage’s water consistently meets all federal and state quality standards, benefiting from pristine source waters surrounded by protected wilderness. The utility implements significant investments in water treatment technology, conservation initiatives, and watershed protection to ensure sustainable water supply for future generations in this unique Alaskan environment.
Anchorage Water Quality: Current Status (2024-2025)
Latest Testing Results
- Comprehensive Monitoring: AWWU collects and tests over 3,000 water samples annually throughout the system, including extensive monitoring at treatment facilities and across the distribution network to ensure water safety.
- Compliance Status: Anchorage’s water consistently meets all federal and state drinking water standards, maintaining compliance with EPA and Alaska Department of Environmental Conservation regulations.
- Pathogen Testing: AWWU has never detected viable indications of waterborne pathogens like Giardia or Cryptosporidium in its treated drinking water, due to protected source waters and effective filtration and disinfection processes.
Water Sources
- Eklutna Lake: Primary source (approximately 85-90% of supply) located in the Chugach Mountains, which receives water from pristine snowmelt and glacial runoff.
- Ship Creek: Secondary surface water source providing additional supply capacity during peak demand periods.
- Groundwater Wells: Ten high-production wells throughout Anchorage and Eagle River contribute approximately 10-15% of total water supply, primarily used during periods of high demand.
- Watershed Protection: Source waters benefit from surrounding protected wilderness areas within Chugach State Park, ensuring minimal human impact and contamination risk.
Advanced Treatment Technology
- Eklutna Water Treatment Facility: The primary treatment facility utilizes a multi-barrier approach including coagulation, flocculation, sedimentation, filtration, and disinfection to remove glacial silt and other particulates.
- Ship Creek Treatment Plant: Similar multi-barrier treatment process to handle surface water from the Ship Creek watershed.
- Disinfection Process: Hypochlorite disinfection is maintained throughout the distribution system to ensure water safety, with fluoride added in accordance with municipal code requirements for dental health.
Infrastructure Management
- System Storage: Over 50 million gallons of storage capacity in strategically located reservoirs throughout the service area to ensure reliable water delivery.
- Distribution Network: Nearly 1,000 miles of water distribution pipelines, supplemented by booster pumps and pressure regulating valves to maintain appropriate service pressures throughout the system.
- Monitoring Technology: Advanced SCADA (Supervisory Control and Data Acquisition) systems for real-time monitoring of water quality and system operations across the distribution network.
Community Support Initiatives
AWWU provides extensive customer services through various programs, including online account management, convenient payment options, and responsive emergency services. Educational outreach helps residents understand water quality, conservation practices, and the value of Alaska’s pristine water resources. The utility’s commitment to transparent communication includes publishing comprehensive water quality reports containing federal and state regulated drinking water test results. AWWU’s professional workforce of approximately 300 employees—including treatment plant operators, engineers, laboratory technicians, maintenance crews, and customer service representatives—demonstrates the utility’s commitment to operational excellence and public health protection.
Recommendations for Anchorage Residents
Monitor Your Water
Contact AWWU at (907) 564-2700 to report any water quality concerns or changes in taste, odor, or appearance. Residents with older plumbing (pre-1986) may wish to test for lead and other metals, especially after periods of non-use.
Conserve Water
Despite Anchorage’s abundant water resources, conservation is important. Install efficient fixtures, promptly repair leaks, and consider native landscaping adapted to Alaska’s climate that requires minimal irrigation, especially during summer months.
Consider Home Filtration
While Anchorage’s water meets all standards, homes with older plumbing may benefit from NSF-certified filters for drinking water. For moderately hard water (65-140 PPM), consider filtering options that preserve beneficial minerals while addressing potential issues.
Prepare for Winter
Alaska’s extreme cold requires special plumbing precautions. Insulate pipes in unheated areas, maintain a minimum indoor temperature even when away, and know how to safely thaw frozen pipes. During extended absences, consider shutting off your water and draining pipes.
Report Issues
Contact AWWU Customer Care at (907) 564-2700 (available 24/7) for water main breaks, pressure problems, or quality concerns. For sewer issues, contact AWWU directly; for stormwater drain problems, call Municipality of Anchorage Street Maintenance at (907) 343-8277.
Frequently Asked Questions
Is Anchorage’s tap water safe to drink?
Yes, Anchorage’s tap water meets all federal and state drinking water standards. The city’s water comes from Eklutna Lake, Ship Creek, and deep groundwater wells, all of which benefit from minimal human impact and undergo comprehensive treatment including filtration and disinfection.
AWWU conducts over 3,000 tests annually to ensure water quality and safety. The utility’s commitment to water quality is demonstrated by its continuous monitoring and transparent reporting through annual water quality reports available to all customers. Anchorage is fortunate to have some of the best source water in the nation, surrounded by protected wilderness areas within Chugach State Park.
Why does my water sometimes taste different in winter?
Seasonal taste variations can occur due to several factors specific to Alaska’s unique environment:
1. Temperature changes: Colder water temperatures can affect how taste compounds are perceived
2. Source water shifts: During winter months, there may be adjustments in the balance of surface water and groundwater sources
3. Treatment adjustments: Seasonal adjustments to treatment processes may be necessary to address changing water characteristics
4. Home plumbing: In extremely cold temperatures, indoor plumbing may contribute to taste changes
If taste issues persist or seem unusual, contact AWWU at (907) 564-2700 for assistance. Running cold water for a few minutes after periods of non-use can often improve water quality from your tap.
Should I be concerned about lead in Anchorage’s water?
Anchorage’s water treatment and distribution systems do not contain lead components. However, homes built before 1986 may have plumbing fixtures or solder containing lead that could potentially affect water quality:
• Water testing: AWWU regularly tests for lead and copper throughout the distribution system and maintains compliance with EPA regulations
• Corrosion control: The utility optimizes water chemistry to prevent leaching of metals from household plumbing
• Home precautions: If your home has older plumbing, running cold water for 30-60 seconds before use for drinking or cooking can reduce potential exposure, especially after periods of water stagnation
• Additional testing: Residents concerned about lead can contact AWWU for additional information or have their water independently tested
Modern plumbing materials and fixtures have significantly reduced lead risks in newer construction throughout Anchorage.
Are there water restrictions in Anchorage?
Anchorage generally does not implement mandatory water restrictions due to its abundant water supply from Eklutna Lake, Ship Creek, and groundwater wells. However, voluntary conservation is always encouraged:
Normal Operations:
• No mandatory restrictions on water use during normal operations
• Conservation is encouraged as good environmental stewardship
Emergency Situations:
In rare emergency situations such as major infrastructure failures or natural disasters, temporary restrictions may be implemented:
• Limitations on non-essential water uses
• Public notification through media and emergency alert systems
For current information on water system status, contact AWWU at (907) 564-2700 or visit awwu.biz.
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Contaminants of Concern
Disinfection Byproducts
Source: Formed when disinfectants such as chlorine used in water treatment react with naturally occurring organic matter; may be more prevalent during summer months when water temperatures are higher
Health Effects: Long-term exposure to elevated levels of trihalomethanes (TTHMs) and haloacetic acids (HAAs) may increase risk of certain cancers and potentially affect liver, kidney, and central nervous system
Current Levels: Monitored quarterly throughout the distribution system with levels maintained below EPA maximum contaminant levels EPA Limits: 80 ppb for total trihalomethanes (TTHMs) and 60 ppb for haloacetic acids (HAA5)
Naturally Occurring Arsenic
Source: Can occur naturally in Alaskan soil and bedrock formations, potentially affecting some groundwater sources; surface water from Eklutna Lake typically has very low arsenic levels
Health Effects: Long-term exposure to elevated arsenic levels may increase risk of certain cancers and potentially affect cardiovascular, pulmonary, immunological, neurological, and endocrine systems
Current Status: AWWU monitors arsenic levels in accordance with EPA requirements; treatment processes are designed to reduce arsenic below regulatory limits EPA Limits: Maximum contaminant level for arsenic is 10 parts per billion (ppb)
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