Latest Testing Results

• Lead and Copper Compliance: Providence Water is actively addressing lead service lines through comprehensive replacement programs, with over $28.6 million in federal funding allocated for identification and replacement efforts throughout 2024-2025.
• Testing Scope: Providence Water conducts extensive water quality monitoring in accordance with federal and state regulations, testing for over 200 regulated and unregulated contaminants annually.
• Compliance Status: The utility maintains full compliance with all EPA and Rhode Island Department of Health drinking water standards, with quarterly compliance reporting showing consistent water quality across the distribution system.

Water Sources

• Scituate Reservoir System: Primary source covering 94 square miles of watershed in central Rhode Island, including the main reservoir and six tributary reservoirs with a combined capacity of 39 billion gallons.
• Watershed Protection: Comprehensive watershed management program covering 23.1 square miles of protected land, including forestry management, resident education programs, and strict access controls to maintain water quality.
• Source Water Assessment: The Scituate Reservoir system has been assessed as medium risk for contamination, with ongoing protection efforts and monitoring to ensure continued water quality.

Advanced Treatment Technology

• P.J. Holton Water Treatment Plant: State-of-the-art facility utilizing conventional sand and anthracite filtration with iron sulfate coagulation, capable of filtering 140 million gallons per day with an average production of 65 million gallons daily.
• Multi-Barrier Treatment: Advanced treatment processes including coagulation, flocculation, sedimentation, rapid sand filtration, and chlorine disinfection to ensure comprehensive contaminant removal.
• Renewable Energy Operations: Providence Water achieved the milestone of becoming Rhode Island’s first water utility to operate on 100% renewable energy, demonstrating environmental stewardship in operations.

Infrastructure Modernization

• Lead Service Line Replacement: Accelerated replacement program targeting all lead service lines with $28.6 million in federal funding, offering free replacements for eligible properties and 0% interest loans for others.
• Distribution System Upgrades: Ongoing water main rehabilitation program with systematic replacement of aging infrastructure throughout the 870-mile distribution network, ranging from 6″ to 66″ diameter mains.
• Storage and Pumping Facilities: Strategic network of five storage reservoirs and three primary pumping stations ensuring reliable water pressure and supply throughout the service area.

Customer Protection Initiatives

Providence Water provides comprehensive customer support through various programs, including free lead service line replacements for eligible properties and 0% interest loans for qualifying customers. The utility maintains transparent communication through annual water quality reports and 24/7 customer service availability at (401) 521-6300. Educational outreach helps residents understand water quality, conservation practices, and lead exposure prevention. Providence Water’s commitment extends beyond basic service delivery through programs like the accelerated lead service line replacement initiative, watershed protection measures, and proactive infrastructure investments. The utility’s achievement of 100% renewable energy operations demonstrates its dedication to environmental sustainability while ensuring safe, reliable drinking water for the majority of Rhode Island’s population.